The Northeast PHO recognizes colleagues who provide a positive experience for our patients, help us keep care local, and meet our quality targets.
This month’s winners are:
Heidi Skeffington and Robyn Santos, Northeast Dermatology Associates for assisting referral management with redirecting patients and scheduling dermatology appointments.
Melissa Smith, RN, North Shore Pediatric Associates for Patient Experience “Melissa is excellent. . . she always calls in a timely manner with answers to any of my questions – very informative!”
Lauren Capezzuto, LPN, North Shore Pediatric Associates for Quality – “Going above and beyond with help supporting Quality metrics and working with NEPHO on many other projects.”
Please let us know if you would like to nominate a team member in your practice or another practice for the recognition program.
We will deliver gift cards to the winners each month, and they will be announced here and in our website “Hot Topics” section.
Please be sure to look for the new winners in next month’s issue!