The Northeast PHO recognizes colleagues who provide a positive experience for our patients, help us keep care local and meet our quality targets.
North Shore GI has committed over the last several months to incrementally improve the process of colonoscopy scheduling between providers and the practice with grace and fortitude. They continue to provide monthly updates to providers regarding the status of office personnel, delays in scheduling and process improvements.
“To keep our numbers up, it definitely “takes a village” from entering the referral to reviewing the referral to scheduling the colonoscopy to obtaining the auth for the colonoscopy, to sending the prep and going over the medications for the procedure, to obtaining cardiac and other clearances. I am so proud of the NMP North Shore GI staff!” – Sue Henry, Office Manager, North Shore G.I.
Shown in photo From left to right:
Pearl Alvarez, Karen Kasper, RN, Jean-Marie Cunha, MA, Lori Stephens, Sue Henry, Colleen Berry, Kimberly Benson, RN, Harley Cornell, RN, Lynette Foss
Missing from the photo were: Angie Calitri, Julie Garrasi, Claudia Ferreira, Ashley Kelleher
Anne Innis, North Shore Pediatrics, was recognized for her patient experience comment “Dr. Danis, Anne Innis & staff were very caring, supportive and accommodating during our son’s crisis, we are very grateful.”
Shown in photo From left to right:
Dr. Lance Goodman, Anne Innis and Dr. Shannon Dufresne