The Northeast PHO recognizes colleagues who provide a positive experience for our patients, help us keep care local and meet our quality targets.
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This month’s gift card winners are:
Lisa Cartledge, Essex County OB/GYN Associates,
was recognized for excellent patient outreach efforts
scheduling needed appointments.
Deborah Wile, Henry A. Frissora, MD, was recognized
for her work supporting the quality measures scheduling
cancer screenings for and providing timely and
convenient access for patients.
Katelyn Lawrence, North Shore Pediatrics, was recognized for her positive patient comment on a recent patient experience survey:
“We are beyond grateful for the level of service
and care that we’ve received throughout our son’s
illness. Both Dr. Dufresne and Katelyn have gone
above and beyond”.
