Quality

Maximizing Patient Quality, Safety and Experience

Our program is geared towards continuous improvement in the quality of care received by our patients.

L-R: Laureen Viel, Liz Isaac, Dr. Joseph Peppe Stephanie Cunningham and Jennifer Andersen

We provide education about the details of nationally accepted quality measures as they are interpreted by the health plans. We share data and analyses on current ambulatory quality performance at the organization and individual level. We also design and implement strategies, processes and programs directed to maximize patient quality, safety and experience.

Contact us at:

Main Number
978-236-1744
Fax: 978-236-1777

Joseph Peppe, MD
Medical Director
978-236-1740
Joseph.Peppe@Lahey.org

Liz Isaac, PharmD
Director of Ambulatory Performance Improvement
978-236-1767
Elizabeth.Isaac@Lahey.org

Stephanie Cunningham
Projects Specialist
978-236-1753
Stephanie.K.Cunningham@Lahey.org

Jennifer Andersen
Lead Quality Analyst
978-236-1747
Jennifer.S.Andersen@Lahey.org

Laureen Viel
Lead Population Health Specialist
978-236-1746
Laureen.Viel@Lahey.org