Quick Reference Guide to Health Plan TeleHealth Policies
- MassGeneral Brigham Health Plan
- BCBS of MA
- Commonwealth Care Alliance
- Harvard Pilgrim Health Care
- Tufts Health Plan
- Tufts Medicare Preferred
- Tufts Health Public Plan
Lahey Epic Users: Changes to Telehealth Smart Phrase Beginning May 18
The telehealth smart phrase “.TELEHEALTHDOCUMENTATION” has been updated.
- Audio-only visits must be billed solely based on time spent on the call with the patient and that time must be documented in the note
- This information will be required if audio-only is selected in order to ensure time spent with patient on the call is documented As a reminder, the only approved video modalities are Epic Video and Doximity Video. You will no longer have the option to select other modalities. This will be reflected on the new smart phrase as well.