NEPHO Quality Team

Maximizing Patient Quality, Safety and Experience

Our program is geared towards continuous improvement in the quality of care received by our patients.

Top row, left to right: Jennifer Andersen, Joseph Peppe, MD, Ali Wiklund, MSN, FNP-BC, Stephanie Cunningham
Bottom row, left to right: Liz Isaac, PharmD, Laureen Viel, Cheryl Brennan

We provide education about the details of nationally accepted quality measures as they are interpreted by the health plans. We share data and analyses on current ambulatory quality performance at the organization and individual level. We also design and implement strategies, processes and programs directed to maximize patient quality, safety and experience.

Contact us at:

Main Number
Fax: 978-236-1777

Joseph Peppe, MD
Medical Director

Liz Isaac, PharmD
Director, Ambulatory Quality and Performance Improvement

Stephanie Cunningham
Project Manager

Jennifer Andersen
Lead Quality Analyst

Cheryl Brennan
Quality and Data Entry Specialist

Laureen Viel
Lead Population Health Specialist

Ali Wiklund, MSN, FNP-BC
Director, Population Health