Population Health FAQs

Population Health Frequently Asked Questions (FAQs)

My patient needs a Mammogram, whom do I contact?

If a patient has indicated that she is willing to have a mammogram, providers can reach out to Laureen Viel, Lead Population Health Specialist for concierge scheduling at Laureen.viel@lahey.org. EPIC providers can also send an in-basket message. Her direct line is 978-236-1746. To schedule a mammogram through Access Services patients can call 1-866-479-3208.

How do I get additional assistance managing a complex patient with Diabetes?

For assistance managing a complex patient with diabetes please contact Alison Wiklund, NP and Director of Population Health at Alison.wiklund@lahey.org. EPIC providers can also send an in-basket message. Her direct line is 978-236-1770.

Where can I refer patients with diabetes for education and assistance with medication management?

Please refer your patients to the Diabetes Care Center. They offer comprehensive programs for patients living with diabetes: https://www.beverlyhospital.org/locations–services/health-services/endocrine,-diabetes–metabolism/diabetes-care-center

Diabetes Care Center
Lahey Outpatient Center, Danvers
480 Maple Street
Danvers, MA 01923
978-304-8400
TTY: 978-304-8016

Diabetes Care Center
Addison Gilbert Hospital
298 Washington Street
Gloucester, MA 01930
978-304-8400
TTY: 978-491-6733

What if my patient cannot afford their medications?

Please contact Carol Freedman MAS, Rph, BCGP and Manager of Pharmacy Services at carol.freedman@lahey.org. EPIC providers can also send an in-basket message. Her cell phone is 978-380-4089. She can help providers and patients choose alternative medications and find coupon programs to help lower the cost of medications.